Shipping policy
At Prime Shopping Mart, we are committed to providing a smooth and reliable shopping experience. Please review the following information regarding our shipping and delivery process.
1. Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
Orders placed on weekends or public holidays may be processed on the next business day.
2. Shipping Time
Estimated delivery times may vary depending on your location, shipping method, and the courier service used.
Typical delivery times are:
- Domestic Orders: 3–7 business days
- International Orders: 7–20 business days
Please note that these are estimated delivery times and are not guaranteed.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase. Shipping costs may vary depending on the destination, order size, weight, and shipping method.
4. Tracking Information
Once your order has been shipped, you may receive a shipping confirmation email containing tracking information when available.
Please allow some time for tracking information to become active after the package has been handed over to the shipping carrier.
5. Delivery Delays
Prime Shopping Mart is not responsible for delays caused by circumstances beyond our reasonable control, including courier delays, severe weather, holidays, customs processing, incorrect address information, or other unforeseen circumstances.
If your order is delayed, we will do our best to assist you and provide any available tracking information.
6. Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order is returned due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment.
7. Lost or Damaged Packages
If your package arrives damaged or appears to have been lost during transit, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and determine the appropriate solution.
8. International Orders & Customs
For international orders, customs duties, taxes, or other import charges may apply depending on the destination country. Any such charges are the responsibility of the customer unless otherwise stated at checkout.
9. Contact Us
If you have any questions regarding shipping or your order, please contact us:
Store Name: Prime Shopping Mart
Email: Amazoncome128@gmail.com
Phone: 03116525550